Services

Our service philosophy

Our business is about more than simply the exchange and promotion of goods, but rather taking on a profound responsibility for your products and brand. Our specialists proactively provide strategic advice based on their experience, know-how and networks, gathering data from our thousands of customers, and translating it into highly detailed and up-to-date market information. With us, your business is in good hands.

We do this while helping our clients grow by distributing, promoting, and servicing their products and helping our customers grow by providing access to high-quality products, services and insights.

Services

We offer comprehensive and customizable Market Expansion Services along the entire value chain, from sourcing and supply chain management to sales and after-sales services, taking care of our business partners’ products as if they were our own. Our business activities are organized into highly specialized Business Units that mirror our fields of expertise.

Sourcing

With access to markets worldwide and a deep industry expertise, we can source any material you need while offering the perfect mix of cost-effectiveness, quality, and dependable supply. At the same time, we ensure compliance with safety and environmental regulations.

We offer you:
  • Deep industry expertise to source and secure innovative performance enhancing ingredients, materials, and chemicals
  • A cost-effective, quality, and dependable supply
  • Full compliance with safety and environmental regulations

Research and analysis

We work on new ingredients and technology applications, provide hands-on training, and run acceptance tests.

We offer you:
  • Work on new ingredients and technology applications, provide hands-on training and acceptance tests
  • Market entry and long-term business strategies based on our local expertise and market intelligence
  • Omni-channel insights from data and analytics

Marketing and sales

With our unmatched coverage across the region, a highly effective field force, excellent infrastructure, and deep industry expertise, we provide a wide choice of marketing and sales activities to help you grow your business.

We offer you:
  • A complete array of marketing and sales services for your products, including eCommerce marketing
  • Access to all relevant channels to market, customers and outlets across the region

Distribution and logistics

We have an unmatched logistic infrastructure and distribution centers to transport, store, and distribute your products efficiently and professionally.

We offer you:
  • Many additional specialized services including product registration, regulatory support, customs handling, importation, logistics, repackaging, invoicing, cash collection, supply chain management and e-fulfillment

Regulatory affairs

With global business comes global responsibility. Our dedicated team of regulatory affairs and compliance experts can manage this for you.

We offer you:
  • Specialized regulatory consulting and registration services
  • A single regional point of contact for all regulatory matters
  • Supplier evaluation and qualification